Frequently Asked Questions: Everything You Need to Know about Murphy USA

If you’re a frequent driver or just someone who wants to stay updated on the latest promotions and discounts, Murphy USA is here to help. With over 1,700 stores across 27 states, Murphy USA is a leading provider of fuel and convenience store products. In this article, we’ll answer the most frequently asked questions about Murphy USA, offering valuable insights and tips for both new and loyal customers.

What is a Debit Card Hold?

Debit holds can be a confusing process for many, even for those familiar with banking. When you use your debit card at a Murphy USA pump, a pre-authorization is immediately requested from your bank. This pre-authorization holds a specific amount of money in your account, determined by your financial institution.

It’s important to note that Murphy USA is not holding your funds or charging you more than your purchase. Only your bank can release the funds, and the length of time for the release varies. While the exact length of the hold depends on your bank’s processing time, Murphy USA is always ready to assist you in contacting your bank to expedite the release. Just give us a call at 855-301-9523.

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To avoid debit holds, you can choose to pay with your debit card at the register or use alternative payment methods such as credit cards or gift cards, which do not require pre-authorization holds.

Does Murphy USA offer a rewards program?

Absolutely! Murphy Drive Rewards is the ultimate app-based loyalty program offered by Murphy USA. By joining this program, you can access exclusive Drive Deals that offer savings on snacks, drinks, fuel, and more. Every purchase you make at a Murphy USA pump or in-store earns you points, which you can then redeem for Drive Rewards directly in the app.

To learn more about Murphy Drive Rewards, visit MurphyDriveRewards.com.

How can I stay updated on promotions and specials?

Murphy USA understands the importance of keeping its customers informed about the latest promotions. To stay in the loop, you can visit the MurphyUSA.com website and follow Murphy USA on social media platforms like Twitter and Facebook. By doing so, you’ll be the first to know about new deals and opportunities to save.

Does Murphy USA offer options/discounts for fleet services?

Yes, Murphy USA and Murphy Express provide various options for fleet discounts. If you’re interested in learning more about their fleet fuel savings program, you can reach out to them directly for detailed information.

What is the difference between a Murphy USA and a Murphy Express station?

Murphy USA stations are typically located near Walmart stores, while Murphy Express stores are standalone stations. Murphy USA stations are smaller, kiosk-format stores, while Murphy Express stations tend to be larger, traditional convenience store formats. Both types of stores offer the same quality products and excellent customer service.

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How do I contact Murphy USA with questions or comments?

If you have any questions or comments about Murphy USA, their products, or services, feel free to contact their Customer Care team at 800-843-4298 or send an email to Customer_Care@murphyusa.com. Their dedicated team is ready to assist you.

How many Murphy USA stores are there?

Murphy USA operates more than 1,700 stores across 27 states, ensuring that you can easily find a location near you.

How do I find out about employment opportunities?

If you’re interested in joining the Murphy USA team, they offer employment opportunities in various regions. Simply visit their Careers page to find current job openings and submit your application.

How often are fuel prices updated on the website/mobile app?

To provide you with the most up-to-date information, Murphy USA updates fuel prices approximately every 5 minutes. This ensures that you receive the latest prices for your local Murphy USA or Murphy Express station.

Does Murphy USA fuel contain ethanol?

While not all locations offer ethanol-enriched fuel, many Murphy USA and Murphy Express stations now carry fuel with up to 10% ethanol. Be sure to check the specific station for availability.

Can Walmart+ and Murphy Drive Rewards be combined?

Walmart+ and Murphy Drive Rewards are two separate programs. If you choose to use your Walmart+ fuel discount, you cannot earn or use Murphy Drive Rewards points specifically for fuel purchases. However, Murphy Drive Rewards can still be earned and redeemed for merchandise purchases in the store.

Now that you have a better understanding of Murphy USA and its offerings, let’s address some frequently asked questions to provide you with even more insights:

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Conclusion

Murphy USA is committed to providing excellent products and services to its customers. From fuel discounts to loyalty rewards, they strive to ensure your driving experience is convenient and rewarding. With their extensive store network and dedication to customer satisfaction, it’s no wonder Murphy USA is a trusted name in the industry. So, the next time you’re in need of fuel or a quick snack, remember to visit your local Murphy USA or Murphy Express station for all your needs.